![]() Keep in mind that it states "money back guarantee"! When I stated that it says that there is a guarantee refund, they furthered the guilt tripping by saying they couldn't since their therapists processed all of my questionnaires and everything and that I could ONLY get a refund if I was discriminated against by a specified company or person. They tried to make me feel bad for even asking when I was polite by saying their therapists worked very hard to make this letter for me, as if I had a direct effect on how much money the therapists would make and as if I hadn't worked hard for my $144 I dropped on them for no reason. I asked for a refund SIMPLY for half of it (1 of the 2 installments), which was $72 of $144 in total. I purchased the housing letter, however I was unable to use it because I was so busy and ended up moving into a home where I did not need it whatsoever. Thanks a bunch you made my week, and I hope you have a great one as well. Tamara you rock, and have left a smile on my face I'll be wearing for awhile. I am completely satisfied with her resolution, and would definitely recommend Waggy Pet to anyone in need of documents for their babies as I was. ![]() I am so happy that I was able to have Tamara as the representative that would be assisting me, and if there were more representatives that provided the service that Tamara did I believe everyone would be walking around smiling as I am right now. She then let me know exactly what it was she could so to resolve the mess I'd made. Tamara called me and outside of her pleasant tone, her attention to my problem and just the smile I could hear from her voice she was able to fully comprehend what it was that I needed and has attempted to do even before I explained it to her. I was gonna be transporting him from ATL to NJ to my brother, and I had made a mess of things. I had the pleasure of speaking and working with Tamara from Waggy Pet because I was in need of documents for travel and housing for my baby Neeko (my pet). Is waggy.pet legit registration#I've seen other (more expensive) sites try to claim waggy is a scam site, however, I purchased what I needed to include US animal registration numbers Ive been able to verify. It took some back and forth (by email) with the customer service center bit eventually we did get what we needed for both animal. The only thing I'd mention that was a draw back was trying to get one package for my cat and another for my dog. ![]() The all the items I purchased, were well made and held up brilliantly, through all our travels. Ifound and their packages were by far the cheapest I'd found, that actually portrayed what people associated a "legitimate" ESA animal. So I went searching for the "equipment" and fancy "certificate" most people associated with a "legitimate" ESA animal. However I continually had problems with hotels or other entities realizing that the letter was all that was REQUIRED by laws governing an ESA animal. I went through there online questions and then realized the psychologist was already seeing was qualified to write me an ESA certification letter. So if you have to change something immediately, good luck! I needed to revise something in the letter, I sent an email out and they sent me a revised letter 4 days later. I would give them 5 stars but it is really hard to get in contact with someone especially if it is an emergency. I was worried about all the negative reviews but I took a chance. ![]() I am very pleased with being able to use my letter. ![]() ***Update** I had no problems with the letter when I arrived to the check in counter for Delta. This time, I am flying out on Delta, I submitted the required forms and the letter, they approved me within minutes. Next time, I flew out of Houston still on Southwest, they were a little more "by the books" but we got approved, no pre-boarding :(. For Southwest, I arrived at the check-in counter (in ATL) the lady read my letter approved me AND gave me pre-boarding (first time getting that!). I have only used the travel letter and so far my dog and I have been approved to fly on Southwest and Delta. Flew Southwest and Delta.Approved on Both ![]()
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